K definitely made this process smooth and easy. "I know it sucks to get in a wreck and to deal with insurance, hospital bills, and everything around it, but I will tell you that this place was incredible. I would highly recommend this location to anyone!" There were a few additional things damaged that I didn't even know about but Gary caught them. I received weekly texts updating progress and details of what was happening. I must say that he went far above the service I was expecting. Will not be going back to this location ever." Took my vehicle to Caliber in Castle Hills and they have been great about getting all those problems fixed free of charge. Brought it back once to be redone and it seemed nothing was touched. Labour was non existent and I could have done a better job screwing everything down had I known that these techs don’t think to secure everything. "Worst experience ever, car came back with the hood still bent, overspray was all over the bodywork, left door now won’t unlock or unlatch, engine was in a disarray with most components just left sitting in the bay with pant screws or support, had an air hose left in the fan which resulted in it chewed up, and the frame wasn’t even corrected, the technicians just built up hot glue layers until everything matched up. James honesty and knowledge will bring me back to any future services I will need." So pleased!! I received daily updates and turn around was in less than a week, just as he had stated. I thought I would need to replace the side panel, but he assured me that the dent was repairable. James was great to work with and thorough about the whole process for my SUV side dent and front scratches. ![]() "I highly recommend Caliber Collision on Andrew Parkway in Allen TX. You truly cannot go wrong by choosing Caliber Collision in Allen off of Andrews Pkwy. I know there are so many auto body repair shops, but this is the ONLY location and company I would ever trust. ![]() Not only was my repair done early, but my SUV looked completely flawless and brand new. Kathy is a complete angel, Trent is so knowledgeable, and Gary is the BEST communicator and kept me updated every single step of the way. I refuse to go anywhere else for anything related to my autobody needs. "I CANNOT say enough things about how amazing this location is.
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